Internal communications, also known as employee relations, includes all communication within an organization.Internal communications may be oral or written, face to face or virtual, one-on-one or in a small group.
Effective internal communication - which can be said to be "downward, upward, and horizontal" - is a vital means of addressing organizational concerns. Good internal communication helps to establish formal roles and responsibilities for employees.
Internal communications, also known as employee relations, includes all communication within an organization.
Excellent internal communications cannot simply be implemented and left alone; the process must be ever-changing and adaptable for success. While more and more organizations begin to spend more time identifying special interest groups within their own walls, internal communications methods are becoming increasingly diverse to match the varying needs of each organizations' internal staff and stakeholders.
Internal communication should be:
-transparent and timely (when details have been confirmed and approved, messages should be presented to employees before any external public); clear;concise;informative; and independent.
Internal communications practitioners should adhere to certain values such as:
openness; honesty; and two-way communication.
An internal communications department can become a moderator of interaction between official organizational representatives and employees.
The internal communications department should be responsible for developing and maintaining a number of channels that allow effective communication to take place.
(http://en.wikipedia.org/wiki/Internal_communications)
Effective internal communications by Smith, Lyn.
After the financial crises experienced by many corporations in the past few years, and the internal communications crises that resulted as a consequence, serious study is now available about how management and labor inform each other. Consultant Smith begins with the basics about internal communications, including where it fits in the organization, how it assesses audiences, how theories become practice, and how the law and accommodation fit in. She also gives practical advice on verbal and written internal communication, the logistics of getting the word out and back, managing change, using technology effectively, measuring success, and getting ready for the future. Appendices include information on internal communication in the public sector and useful addresses. Distributed in the US by Ingram Publisher Services.
(http://findarticles.com/p/articles/mi_m0QLQ/is_2006_Feb/ai_n16068447)
Effective internal communication - which can be said to be "downward, upward, and horizontal" - is a vital means of addressing organizational concerns. Good internal communication helps to establish formal roles and responsibilities for employees.
Internal communications, also known as employee relations, includes all communication within an organization.
Excellent internal communications cannot simply be implemented and left alone; the process must be ever-changing and adaptable for success. While more and more organizations begin to spend more time identifying special interest groups within their own walls, internal communications methods are becoming increasingly diverse to match the varying needs of each organizations' internal staff and stakeholders.
Internal communication should be:
-transparent and timely (when details have been confirmed and approved, messages should be presented to employees before any external public); clear;concise;informative; and independent.
Internal communications practitioners should adhere to certain values such as:
openness; honesty; and two-way communication.
An internal communications department can become a moderator of interaction between official organizational representatives and employees.
The internal communications department should be responsible for developing and maintaining a number of channels that allow effective communication to take place.
(http://en.wikipedia.org/wiki/Internal_communications)
Effective internal communications by Smith, Lyn.
After the financial crises experienced by many corporations in the past few years, and the internal communications crises that resulted as a consequence, serious study is now available about how management and labor inform each other. Consultant Smith begins with the basics about internal communications, including where it fits in the organization, how it assesses audiences, how theories become practice, and how the law and accommodation fit in. She also gives practical advice on verbal and written internal communication, the logistics of getting the word out and back, managing change, using technology effectively, measuring success, and getting ready for the future. Appendices include information on internal communication in the public sector and useful addresses. Distributed in the US by Ingram Publisher Services.
(http://findarticles.com/p/articles/mi_m0QLQ/is_2006_Feb/ai_n16068447)
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